Evaluation of Learning Management System for Users with Accessibility Needs Using Extended Technology Acceptance Model (E-TAM)

Authors

  • Zatin Niqotaini Universitas Pembangunan Nasional Veteran Jakarta Indonesia https://orcid.org/0000-0002-6363-1497
  • Henki Bayu Seta Universitas Pembangunan Nasional Veteran Jakarta Indonesia
  • Theresiawati Universitas Pembangunan Nasional Veteran Jakarta Indonesia
  • Dwi Vernanda Politeknik Negeri Subang Indonesia
  • Artika Arista Universiti Malaya Malaysia
  • Muhammad ibrahim Al Farisi Universitas Pembangunan Nasional Veteran Jakarta Indonesia
  • Rapolo Joshua Napitupulu niversitas Pembangunan Nasional Veteran Jakarta Indonesia

DOI:

https://doi.org/10.26877/asset.v8i1.2495

Keywords:

learning management system, students with disabilities, Technology Adoption, e-learning accessibility, quantitative analysis

Abstract

Inclusive education aims to provide equal learning opportunities for students with special needs, including the use of a Learning Management System (LMS). The urgency of this research stems from the significant challenges in LMS accessibility, which pose major obstacles for students with disabilities. These challenges include difficult navigation, a lack of screen reader features, and unfriendly interface design. The objectives of the research are to identify and evaluate the factors of LMS acceptance by students with disabilities and provide recommendations. The method uses the Extended Technology Acceptance Model (E-TAM) to identify factors influencing the acceptance of LMS by students with disabilities, such as perceived usefulness, perceived ease of use, and external factors. The findings indicate that System Quality (SQ) has no significant influence on Attitude Toward Using (AT), with the estimated effect size being 1.4%. As an implication, the institutions need to provide easy-to-follow guides to help users with disabilities.

Author Biographies

  • Zatin Niqotaini, Universitas Pembangunan Nasional Veteran Jakarta

    Faculty of Computer Science, Universitas Pembangunan Nasional Veteran Jakarta, Jl. Pd. Labu Raya, Jakarta Selatan, DKI Jakarta 12450, Indonesia

  • Henki Bayu Seta, Universitas Pembangunan Nasional Veteran Jakarta

    Faculty of Computer Science, Universitas Pembangunan Nasional Veteran Jakarta, Jl. Pd. Labu Raya, Jakarta Selatan, DKI Jakarta 12450, Indonesia

  • Theresiawati , Universitas Pembangunan Nasional Veteran Jakarta

    Faculty of Computer Science, Universitas Pembangunan Nasional Veteran Jakarta, Jl. Pd. Labu Raya, Jakarta Selatan, DKI Jakarta 12450, Indonesia

  • Dwi Vernanda, Politeknik Negeri Subang

    Department of Information Management, Politeknik Negeri Subang, Jl. Brigjen Katamso No. 37, Subang Regency, West Java 41211, Indonesia

  • Artika Arista, Universiti Malaya

    Faculty of Computer Science, Universitas Pembangunan Nasional Veteran Jakarta, Jl. Pd. Labu Raya, Jakarta Selatan, DKI Jakarta 12450, Indonesia

    Department of Information Systems, Faculty of Computer Science and Information Technology, Universiti Malaya, 50603 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

  • Muhammad ibrahim Al Farisi , Universitas Pembangunan Nasional Veteran Jakarta

    Faculty of Computer Science, Universitas Pembangunan Nasional Veteran Jakarta, Jl. Pd. Labu Raya, Jakarta Selatan, DKI Jakarta 12450, Indonesia

  • Rapolo Joshua Napitupulu, niversitas Pembangunan Nasional Veteran Jakarta

    Faculty of Computer Science, Universitas Pembangunan Nasional Veteran Jakarta, Jl. Pd. Labu Raya, Jakarta Selatan, DKI Jakarta 12450, Indonesia

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Published

2026-01-30