Digital Lean-Process Framework for Creative-Industry Efficiency (Case: Sipirok, Indonesia)

Authors

DOI:

https://doi.org/10.26877/asset.v8i3.2785

Keywords:

lean process optimization, value stream mapping (VSM), creative industry systems, socio-technical innovation, sustainable tourism engineering

Abstract

This study develops a community empowerment model for the creative economy by integrating local wisdom, education, institutional support, and technology while applying Value Stream Mapping (VSM) to reduce process inefficiencies affecting sustainable tourism. The research introduces Lean-based process optimization using engineering metrics such as cycle time, uptime, and defect ratio. Results indicate that Lean interventions reduced cycle time by 25.3%, increased uptime by 6.8%, and decreased waiting waste by 21.4%, reflecting significant operational improvements. A mixed-method approach combining Partial Least Squares Structural Equation Modeling (PLS-SEM) and VSM was employed. From 110 creative industry actors, 86 respondents were selected using the Slovin formula. The findings reveal that education and skills (β = 0.336), institutional support (β = 0.352), and local wisdom (β = 0.249) significantly improve product innovation, which subsequently enhances income (β = 0.409) and sustainable tourism (β = 0.579). Technology showed no significant effect (β = 0.130; p = 0.413). The study demonstrates that combining socio-cultural empowerment with Lean-driven process redesign can strengthen innovation, operational performance, and sustainability in rural creative economies.

Author Biographies

  • Ahmad Rizki Harahap, Deli Sumatera University

    Deli Sumatera University, Jl. Sei Mencirim No.44, Babura, Kec. Medan Baru, Medan City, North Sumatera 20153, Indonesia

  • Ernita, Deli Sumatera University

    Deli Sumatera University, Jl. Sei Mencirim No.44, Babura, Kec. Medan Baru, Medan City, North Sumatera 20153, Indonesia

  • Tri Martial, Tjut Nyak Dhien University

    Department of Master of Agricultural Sciences, Tjut Nyak Dhien University, Gg. Rasmi No.28, Sei Sikambing C. II, Kec. Medan Helvetia, Medan City, North Sumatera 20123, Indonesia

  • Sri Ariani Safitri, Medan Area University,

    Agribusiness, Medan Area University, Kenangan Baru, Percut Sei Tuan, Deli Serdang Regency, North Sumatra 20223, Indonesia

  • Tetty Tiurma Sipahutar, Prima Indonesia University

    Department of Economics and Accounting, Prima Indonesia University, Jl. Sekip Simpang Sei kambing, Medan Petisah, Medan, North Sumatera 20118, Indonesia

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2026-05-24

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Vol. 8 No. 3 (2026): May - July

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