Sustainable Digital Transformation in Healthcare: Challenges and Directions in the Society 5.0 Era
DOI:
https://doi.org/10.26877/asset.v6i4.876Keywords:
digital transformation, health services, era of society 5.0Abstract
This study conducts a comprehensive literature review on the digital transformation required by health service institutions during the Society 5.0 era. Utilizing articles related to digital transformation and health services, the study presents qualitative data simplified into descriptive narratives to draw meaningful conclusions. The method employed is a qualitative literature review. The review identifies significant challenges, including big data utilization, data security, privacy concerns, and the implementation of cloud computing systems. Furthermore, the research synthesizes current trends and proposes actionable recommendations for overcoming these challenges, such as adopting Health 5.0 and fostering integrated Community 5.0 systems. The study underscores the importance of maintaining the human aspect amidst technological advancements. Future research directions are outlined, focusing on the "big data-based society" within Society 5.0 to explore innovative solutions, mitigate barriers, and ensure sustainable digital transformation in healthcare services.
References
[1] K. C. Budiyatno, P. Pascasarjana, K. Administrasi, R. Sakit, and D. Administrasi, “refrensi jurnal bisnis digital permasalahan 5547-21136-2-PB (1),” vol. 8, no. 2, pp. 66–73, 2022.
[2] E. Surya Darmawan and S. Laksono, “The New Leadership Paradigm in Digital Health and Its Relations to Hospital Services,” J. Ilmu Kesehat. Masy., vol. 12, no. 2, pp. 89–103, 2021, doi: 10.26553/jikm.2021.12.2.89-103.
[3] A. R. Purwaningrum and M. Y. Madrah, “Digitalisasi Layanan Kesehatan dalam Perspektif Islam,” Conf. Islam. Stud. 2019, pp. 231–244, 2019.
[4] V. S. Julianti, A. C. Sjaaf, and W. Sulistiadi, “Strategi Implementasi Digital Marketing di Rumah Sakit pada Masa Pandemi COVID-19,” Mppki, vol. 5, no. 3, pp. 56–61, 2022.
[5] D. D. Andreanto and A. N. Handayani, “Pelayanan Kesehatan Masyarakat Melalui Pemanfaatan Teknologi Digital Society 5.0,” J. Inov. Tek. dan Edukasi Teknol., vol. 2, no. 5, pp. 220–223, 2022.
[6] Subawa, I. A. K. Pujayani, N. P. A. C. D. K. P. Astuti, and Y. Triliany, “Strategi Pemanfaatan Telemedicine Sebagai Upaya Untuk Mendukung Kesehatan Ibu Dan Anak,” Semin. Nas. Dies Natalis Ke-42 Univ. Tunas Pembang. Surakarta, pp. 18–25, 2021.
[7] Ansori, “Pemanfaatan teknologi informasi dalam bentuk aplikasi untuk konsultasi gigi secara online (teledentistry) di kalangan generasi Z pada era society 5.0,” Pros. Webinar Nas. Pekan Ilm. Pelajar, vol. 4, no. Januari, pp. 593–602, 2022.
[8] M. Jasin, “Digital Transformation of Health Quality Services in The Healthcare Industry During Disruption and Society 5.0 Era : A Literature Review,” J. Posit. Sch. Psychol., vol. 6, no. 5, pp. 7431–7436, 2022, doi: 10.3389/fpubh.2022.971486.
[9] K. Natakusumah, E. Maulina, A. Muftiadi, and M. Purnomo, “Digital Transformation of Health Quality Services in The Healthcare Industry During Disruption and Society 5.0 Era,” Front. Public Heal., vol. 10, pp. 1–3, 2022, doi: 10.3389/fpubh.2022.971486.
[10] L. Teixeira, I. Cardoso, J. Oliveira e Sá, and F. Madeira, “Are Health Information Systems Ready for the Digital Transformation in Portugal? Challenges and Future Perspectives,” Healthc., vol. 11, no. 5, 2023, doi: 10.3390/healthcare11050712.
[11] A. I. Stoumpos, F. Kitsios, and M. A. Talias, “Digital Transformation in Healthcare: Technology Acceptance and Its Applications,” Int. J. Environ. Res. Public Health, vol. 20, no. 4, 2023, doi: 10.3390/ijerph20043407.
[12] M. Cabanillas-Carbonell, J. Pérez-Martínez, and J. A. Yáñez, “5G Technology in the Digital Transformation of Healthcare, a Systematic Review,” Sustain., vol. 15, no. 4, pp. 127–132, 2023, doi: 10.3390/su15043178.
[13] S. Kraus, F. Schiavone, A. Pluzhnikova, and A. C. Invernizzi, “Digital transformation in healthcare: Analyzing the current state-of-research,” J. Bus. Res., vol. 123, pp. 557–567, 2021, doi: 10.1016/j.jbusres.2020.10.030.
[14] S. Patel et al., “Advancing Digital Health Innovation in Oncology: Priorities for High-Value Digital Transformation in Cancer Care,” J. Med. Internet Res., vol. 25, pp. 1–8, 2023, doi: 10.2196/43404.
[15] S. Hermes, T. Riasanow, E. K. Clemons, M. Böhm, and H. Krcmar, “The Digital Transformation of The Healthcare Industry: Exploring The Rise of Emerging Platform Ecosystems and Their Influence on The Role of Patients,” Bus. Res., vol. 13, no. 3, pp. 1033–1069, 2020, doi: 10.1007/s40685-020-00125-x.
[16] J. S. Marwaha, M. M. Raza, and J. C. Kvedar, “The digital transformation of surgery,” npj Digit. Med., vol. 6, no. 1, pp. 10–12, 2023, doi: 10.1038/s41746-023-00846-3.
[17] H. C. Ossebaard and L. Van Gemert-Pijnen, “EHealth and quality in health care: Implementation time,” Int. J. Qual. Heal. Care, vol. 28, no. 3, pp. 415–419, 2016, doi: 10.1093/intqhc/mzw032.
[18] P. C. Verhoef et al., “Digital transformation: A multidisciplinary reflection and research agenda,” J. Bus. Res., vol. 122, no. September 2019, pp. 889–901, 2021, doi: 10.1016/j.jbusres.2019.09.022.
[19] A. Abernethy, L. Adams, M. Barrett, C. Bechtel, and P. Brennan, “The Promise of Digital Health: Then, Now, and the Future,” NAM Perspect., no. June, pp. 1–24, 2022.
[20] Muhajir Muhajir, Haedar Akib, and Risma Niswaty, “Digital Transformation at Regional General Hospitals of Prof. dr. H.M. Anwar Makkatutu, Bantaeng Regency,” Proceeding Int. Conf. Econ. Bus., vol. 1, no. 2, pp. 508–522, 2022, doi: 10.55606/iceb.v1i2.211.
[21] S. Iyanna, P. Kaur, P. Ractham, S. Talwar, and A. K. M. Najmul Islam, “Digital Transformation of Healthcare Sector. What is Impeding Adoption and Continued Usage of Technology-Driven Innovations by End-Users?,” J. Bus. Res., vol. 153, no. February, pp. 150–161, 2022, doi: 10.1016/j.jbusres.2022.08.007.
[22] M. Fragão-Marques and T. Ozben, “Digital transformation and sustainability in healthcare and clinical laboratories,” Clin. Chem. Lab. Med., vol. 61, no. 4, pp. 627–633, 2023, doi: 10.1515/cclm-2022-1092.
[23] J. Konopik and D. Blunck, “Development of an Evidence-Based Conceptual Model of the Health Care Sector Under Digital Transformation: Integrative Review,” J. Med. Internet Res., vol. 25, 2023, doi: 10.2196/41512.
[24] E. Casprini and R. Palumbo, “Reaping the benefits of digital transformation through Public-Private Partnership: A service ecosystem view applied to healthcare,” Glob. Public Policy Gov., vol. 2, no. 4, pp. 453–476, 2022, doi: 10.1007/s43508-022-00056-9.
[25] S. Zhou, Z. Ni, A. Ogihara, and X. Wang, “Sustainable Transformation of Digital Health Services- A Stakeholder Exploratory Case Study,” Prepr. J., no. May, pp. 1–23, 2022, doi: 10.20944/preprints202205.0061.v1.
[26] N. Al-Kahtani et al., “Digital Health Transformation in Saudi Arabia: A Cross-Sectional Analysis Using Healthcare Information and Management Systems Society’ Digital Health Indicators,” Digit. Heal., vol. 8, pp. 1–9, 2022, doi: 10.1177/20552076221117742.
[27] D. Kurniasih, P. I. Setyoko, and A. S. Saputra, “Digital Transformation of Health Quality Services in The Healthcare Industry During Disruption and Society 5.0 Era,” Front. Public Heal., vol. 10, no. 5, pp. 139–143, 2022, doi: 10.3389/fpubh.2022.971486.
[28] A. Nikiforova, M. A. A. Flores, and M. D. Lytras, “The Role of Open Data in Transforming the Society to Society 5.0: A Resource or a Tool for SDG-Compliant Smart Living?,” Smart Cities Digit. Transform. Empower. Communities, Limitless Innov. Sustain. Dev. Next Gener., pp. 219–252, 2023, doi: 10.1108/978-1-80455-994-920231011.
[29] M. Herrmann, P. Boehme, T. Mondritzki, J. P. Ehlers, S. Kavadias, and H. Truebel, “Digital Transformation and Disruption of The Health Care Sector: Internet-Based Observational Study,” J. Med. Internet Res., vol. 20, no. 3, pp. 1–8, 2018, doi: 10.2196/jmir.9498.
[30] C. L. Cristofaro, M. Ventura, T. A. Rita, R. Reina, and A. De Francesco, “Measuring healthcare performance in digitalization era : the Pharmacy Unit of Academic Hospital,” Impresa Progett. ‐ Electron. J. Manag., vol. 2, no. April, pp. 1–20, 2020, doi: 10.15167/1824.
[31] S. Akinola and A. Telukdarie, “Sustainable Digital Transformation in Healthcare: Advancing a Digital Vascular Health Innovation Solution,” Sustainability, vol. 15, no. 13, p. 10417, 2023, doi: 10.3390/su151310417.